Accuray, a global leader in radiation oncology therapy systems, faced a massive undertaking: modernizing their legacy- and desktop-based applications to improve the customer experience for its critical product lines used by cancer treatment specialists. With a business model that mixes on-premises physical machines at medical facilities with their proprietary software platform, Accuray’s legacy applications required engineers to visit all machine locations to manually make software updates as needed. As Accuray continued to grow, the process became unscalable and inefficient for both the company and its customer base.
Additionally, Accuray needed to protect patient information by ensuring their new software development processes complied with strict healthcare regulations, including HIPAA and FDA requirements. Finally, their platform needed a comprehensive upgrade from Windows-based systems to Linux, along with a transition from desktop applications to a SaaS- and cloud-based model to create more flexibility and ease of use for their customers.
Accuray brought in Gorilla Logic to help them achieve their goal of offering medical providers more detailed data and insights into patient scans. Gorilla Logic teams helped them migrate to the cloud, modernize legacy applications, and create a new design system to improve the user interface and customer experience.
By implementing the following solutions, Gorilla Logic’s consultants were able to successfully overhaul Accuray’s entire product development lifecycle and transform it into an Agile, efficient, and scalable process, while improving the UX/UI interface:
The variety of technical solutions implemented by Gorilla Logic have successfully enhanced Accuray’s product features. Accuray can now offer more detailed data and insights into patient scans, giving medical providers a deeper understanding of each patient’s condition—and potentially leading to more effective treatment plans.
The significant UI improvements greatly enhanced the usability for doctors and technicians. Enhanced navigation, data display, icons, visual cues, on-screen data lists, refined menus, and other improvements have made the app more intuitive and user-friendly, vastly improving the overall customer experience. Other significant improvements for Accuray included: